CRM & ERP for Logistics & Transportation
Bring your shipment bookings, fleet operations, route planning, freight billing, and vendor management into one logistics platform that keeps every consignment moving on schedule.
Logistics Runs on Timing, Coordination, and Cost Control
Logistics and transportation businesses juggle fleet availability, route complexity, vendor coordination, and razor-thin freight margins every day. When bookings, dispatch, tracking, and billing run on separate systems, shipments fall through the cracks and costs climb.
Dispatchers call transporters to check vehicle availability and negotiate rates trip by trip. Paper-based proof of delivery delays invoicing by weeks. Vendor settlements are reconciled manually, causing disputes over deductions and advances.
T3 CRM & ERP for Logistics connects your booking desk, dispatch operations, fleet management, freight billing, and vendor network into one platform so every consignment is tracked from origin to final delivery.
What T3 Does for Logistics Operations
Only the operational capabilities logistics and transportation businesses use daily — no generic claims.
Route Planning & Optimisation
Plan multi-stop routes considering distance, load capacity, delivery priority, and time windows. Consolidate shipments to reduce empty runs.
Vehicle Availability & Tracking
Real-time view of owned and hired vehicles with capacity, current status, maintenance schedules, and document compliance tracking.
Trip Allocation & Scheduling
Assign consignments to vehicles or transporters based on route match, availability, rates, and performance history. Generate trip sheets with loading and unloading details.
Shipment Tracking
Track every consignment from pickup to delivery in real time. Operations and clients see current status without phone calls to drivers.
Proof of Delivery Capture
Digital POD with delivery photographs, receiver signatures, and timestamped location data. Eliminates paper POD delays and accelerates invoicing.
Vendor & Transporter Rate Management
Lane-wise and vehicle-type rate cards for every transport vendor. Rate comparison during allocation helps dispatchers choose the most cost-effective option.
Freight Billing & Invoicing
Generate invoices from contracted rates with weight, distance, and surcharge details. Documented billing leaves little room for client disputes.
Settlement & Reconciliation
Compile vendor settlements with trip-wise freight charges, fuel advances, penalty deductions, and detention fees into a net payable amount.
From Booking to Settlement
A connected logistics cycle where every stage feeds into the next.
Booking & Indent
Receive shipment orders from clients with origin, destination, cargo details, weight, and delivery timeline. Each booking enters the dispatch pipeline with all details available for vehicle assignment and route planning.
Vehicle Allocation
Assign consignments to own fleet or hired transporters based on route match, vehicle availability, vendor rates, and historical performance. Lane-wise rate comparison helps dispatchers choose the most cost-effective option for each shipment.
Dispatch & Tracking
Generate trip sheets with loading points, unloading points, halt details, and expected timelines. Track actual progress against the planned route and flag delays so operations can act before delivery windows are missed.
Delivery & POD
Confirm delivery at destination with digital proof — delivery photographs, receiver signatures, and timestamped location data. Operations and clients see delivery confirmation immediately without waiting for paper POD to arrive.
Billing & Settlement
Generate freight invoices for clients based on contracted rates with weight, distance, and surcharge details. Process vendor settlements accounting for trip-wise charges, fuel advances, penalties, and deductions into a net payable amount.
How Different Teams Use T3
Each role in your logistics operation sees the modules and dashboards relevant to their daily work.
Operations / Dispatch
Books shipments, assigns vehicles or transporters based on route and rate comparison, generates trip sheets, and monitors consignment status across all active trips. Flags delays and coordinates with drivers when delivery windows are at risk.
Fleet Manager
Tracks vehicle availability, maintenance schedules, insurance renewals, and fitness certificate validity. Monitors fleet utilisation rates and flags vehicles due for service or approaching document expiry so no truck runs non-compliant.
Drivers / Transporters
Receives trip details with loading and unloading points, updates transit status during the journey, and captures digital proof of delivery with photographs and receiver signatures at the destination.
Finance / Billing
Generates freight invoices from contracted rate cards once POD is confirmed, processes vendor settlements with advance deductions and penalty adjustments, and tracks receivables and payables across all branches.
Management
Views consolidated performance across branches — fleet utilisation, shipment volumes, on-time delivery rates, revenue by route, and vendor cost analysis. Approves high-value settlements and reviews operational dashboards for decision-making.
What Changes When Logistics Operations Connect
Better Process Visibility
See fleet status, shipment progress, and vendor settlements across every branch in real time. No more calling dispatch desks for status updates or waiting for paper trails.
Fewer Missed Actions
Vehicle maintenance alerts, document expiry reminders, POD follow-ups, and settlement due dates ensure nothing falls through the cracks across your transport network.
More Consistent Workflows
Standardised processes for booking, allocation, dispatch, POD capture, and billing across all branches — reducing errors and disputes with clients and vendors alike.
Better Reporting & Control
Fleet utilisation dashboards, route profitability reports, vendor cost analysis, and on-time delivery tracking give management the data to make faster, informed decisions.
T3 configures modules, roles, approvals, dashboards, and reports around your logistics and transportation operations.
Frequently Asked Questions
Common questions about T3 for logistics and transportation businesses.
Ready to Streamline Your Logistics Operations?
See how T3 CRM & ERP can unify your fleet, shipments, vendors, and freight billing in one platform.
