Patients register on the website by entering their contact information, medical history, and personal data.
Patients have two options: they can use the website to schedule an online appointment or stroll into the clinic.
The system allots a date and time slot to the patient who makes an online appointment. An SMS or email confirmation is sent to the patient.
A memo is created for the patient that includes the appointment information and a special token number. You have the option to print this message or save it to your phone.
Schedule Management
The system manages the doctor's schedule, ensuring that appointments are evenly spaced and not overbooked.
Reception Token System
Upon arrival, patients that walk in are given a token number. The order in which patients are seen by the doctor is determined by this number.
Front Office Check-In
When a patient arrives at the clinic, they present their memo (if applicable) and their token number at the front desk to check in.
Doctor's Examination (OPD)
Following the clinic's protocol, the doctor treats patients in the order specified by their token numbers or appointments.
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Requests for tests or pathology are uploaded into the system or forwarded to the relevant labs for handling.
Invoices for services given, including consultation fees, tests, and prescriptions, are generated by the front office.
Collection of Payments
In exchange for the services they receive, patients pay. This can be completed in person at the front desk, online, or via the website's payment portal.
Checkout and Follow-Up Appointments
Patients leave the clinic after making their payment. If necessary, they might also set up follow-up appointments.
Checkout and Follow-Up Appointments
Patients leave the clinic after making their payment. If necessary, they might also set up follow-up appointments.
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