Patients can easily register on the website by providing their contact details, medical history, and personal information.
Patients have the flexibility to either book an appointment online through the website or visit the clinic directly for a walk-in consultation.
The clinic management system assigns a date and time slot for patients booking online appointments. An SMS or email confirmation is sent to confirm the appointment details.
A memo containing the appointment details and a unique token number is generated for the patient. This memo can be printed or saved on the phone for easy access.
Schedule Management
The system efficiently manages the doctor's schedule, ensuring appointments are evenly spaced and preventing overbooking.
Reception Token System
Upon arrival, walk-in patients receive a token number, which determines the order in which they will be seen by the doctor.
Front Office Check-In
When patients arrive at the clinic, they check in at the front desk by presenting their memo (if applicable) and their token number.
Doctor's Examination (OPD)
Following the clinic's established protocol, the doctor treats patients based on their token numbers or scheduled appointments, ensuring an organized flow of care.
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Test or pathology requests can be easily uploaded into the system or sent directly to the appropriate labs for processing.
The front office generates invoices for services rendered, including consultation fees, tests, and prescriptions, ensuring accurate billing and transparency for patients.
Collection of Payments
In exchange for the services they receive, patients pay. This can be completed in person at the front desk, online, or via the website's payment portal.
Checkout and Follow-Up Appointments
Patients leave the clinic after making their payment. If necessary, they might also set up follow-up appointments.
Checkout and Follow-Up Appointments
Patients leave the clinic after making their payment. If necessary, they might also set up follow-up appointments.
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